Project

General

Profile

Actions
Copy link

Bug #26017

open

Folder Management-->Escalation route is not working for second round and third round of approvers

Added by Divya Rajendran over 11 years ago. Updated 6 months ago.

Status:
Reopen
Priority:
Medium
Assignee:
Jacqueline Antonette
Start date:
10/14/2013
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1.Login as module admin
2.click on folder management
3.click on Level
4.Assign the route in edit route
5.assign the escalation route with 3 rounds of approvers(task owner,2nd round approver, 3dr round approver)
6.click on save
7.Email is triggering for task owner that is first round of approver
8.After that email is not triggering to second and third round of approvers, its repeatingly generated to the first round of approver only

MODULES:
DOCPRO
Build Cycle:
Cycle 1
Customer:
Issue Dependency:
Moved from 112015 HF

Description

Escalation email is not working for second round and third round of approvers and reviewers

Note:
i) Email is triggering for task owner that is first round of approver
ii)After that email is not triggering to second and third round of approvers, its repeatingly generated to the first round of approver only

Files

Download all files
Assign route saved Screen shot.png (211 KB) Assign route saved Screen shot.png Divya Rajendran, 05/21/2024 11:21 AM
Escalation_Routes_SS.png (224 KB) Escalation_Routes_SS.png Divya Rajendran, 05/21/2024 11:24 AM
Actions
Copy link

Also available in: Atom PDF