Bug #26017
Updated by Divya Rajendran 11 months ago
1.Login as module admin
2.click on folder management
3.click on Level
4.Assign the route in edit route
5.assign the escalation route with 3 rounds of approvers(task owner,2nd round approver, 3dr round approver)
6.click on save
7.Email is triggering for task owner that is first round of approver
8.After that email is not triggering to second and third round of approvers, its repeatingly generated to the first round of approver only