Project

General

Profile

Actions

Bug #8100

closed

Customize email messages -> Some of the email context is missing in audit pro

Added by Raja S over 6 years ago. Updated over 6 years ago.

Status:
Closed
Priority:
High
Assignee:
-
Start date:
08/28/2018
Due date:
% Done:

100%

Estimated time:
Steps To Reproduce:

1. Login as admin
2. Click on Customize email messages link from menu

MODULES:
AUDITPRO
Build Cycle:
Cycle 2
Customer:
Issue Dependency:
Dev Commitment to Resolve in::

Description

Customize email messages -> The below email context is missing in audit pro

A. Reminder(s) And Escalation Email (Scheduling)
1. Reminder for Conducting an Audit before due date
2. Reminder for Conducting an Audit after due date
3. Escalation for Conducting an Audit

B. Reminder(s) And Escalation Email (Auditor Availability Confirmation)
1. Escalation for Auditor not available to confirm the Audit

C. Reminder(s) And Escalation Email (Auditee Availability Confirmation)
1. Escalation for Auditee not available to confirm the Audit

D. Perform Audit Email
1. Audit Completed
2. Audit completed with Corrective Actions
3. Audit not completed with a Re-Audit
4. Audit not completed with a Re-Audit Notification to Administrator
5. Requesting Approver(s) to approve the re-upload extension
6. Notification to lead auditor after the re-upload extension approved
7. Notification to lead auditor after the re-upload extension approved with different date
8. Notification to lead auditor after the re-upload extension rejected

E. Corrective Action Email
1. Email to Auditee Manager for NC Response Approval
2. Email to NC Contact person when Auditee Manager Rejects NC Response
3. Requesting Approver(s) to approve the response time extension and changing the responsible person
4. Notification to NC/OFI responsible person after the response time extension and changing the responsible person approved
5. Notification to NC/OFI responsible person after the response time extension and changing the responsible person approved with different date
6. Notification to NC/OFI responsible person after the response time extension and changing the responsible person rejected

F. Reminder(s) And Escalation Email (Corrective Action)

1. Reminder for Auditee to Respond to the NC(s)/OFI(s) after due date  
2. Escalation for Auditee to Response to NC(s)/OFI(s)

G. Closed Out (Email)

1. Corrective action response validation failed  
2. Corrective action response Satisfactory
3. Corrective action response verified

H. Reminder(s) And Escalation Email (Closed Out)

1. Reminder for Auditor to Close Out the Audit after due date  
2. Escalation for Auditor to Close Out the Audit

I. Approval Email (Planned)

1. Requesting Approver(s) to approve the planned audit(s) document  
2. Notification to Scheduler after the planned audit(s) document approved
3. Notification to Scheduler after the planned audit(s) document rejected
4. Notification to Approver(s) after the planned audit(s) document rejected

J. Approval Email (Actual Audit)

1. Notification to Scheduler after the actual audit(s) document approved  
2. Notification to Scheduler after the actual audit(s) document rejected
3. Notification to Approver(s) after the actual audit(s) document rejected
4. Notification to Approver(s) after the actual audit(s) document terminated

K. Approval Email (Perform Audit)

1. Notification to Lead Auditor after the audit report document approved  
2. Notification to Lead Auditor after the audit report document rejected
3. Notification to Approver(s) after the audit report document rejected
4. Notification to Approver(s) after the audit report document terminated
Actions

Also available in: Atom PDF