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Bug #27096

closed

Mail - Change request Customer notification mail , Reminder and esclation mails

Added by Jayasurya Sreenivasan about 1 year ago. Updated about 1 year ago.

Status:
Closed
Priority:
Medium
Assignee:
Start date:
01/23/2024
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1.Enter the Url
2.login with the module admin username and password.
3.Click on change management from Left menu & Navigate to initiate change request setup
4.click on initiate change request
5.select category from the drop down and click on initiate change request button
6.Enter mandatory fields in change request form
7.navigate to control the response time to customer section
8.enter data's
9.navigate to batch manager
10.Genertae Change request Customer notification mail , Reminder and esclation mails
11.observe mails

MODULES:
Change MGMT
Build Cycle:
Cycle 1
Customer:
Issue Dependency:
Dev Commitment to Resolve in::

Description

1.customer notification mail - need to remove time
2.Need to add label "EWQIMS " in suite assign route option
3.For reminder: Change request Customer notification mail- date is missing
4.whether hyper link needed for all Change request Customer notification mails

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