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Bug #26772

closed

Document TOC- PPTX & CSV file shows an error and gets downloaded when trying to view it from ToC. CSV file has no Print PDF option available

Added by Ragavi Ram over 1 year ago. Updated about 1 year ago.

Status:
Closed
Priority:
Medium
Assignee:
Ragavi Ram
Start date:
11/06/2023
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1. Click on documents
2. Right-click on the PPTX or.csv file document which is uploaded ( Level- 0 Test QMS )
3. Click on the document number link or Click print pdf from right click option

MODULES:
DOCPRO
Build Cycle:
Cycle 0
Customer:
Issue Dependency:
Dev Commitment to Resolve in::

Description

Document TOC- PPTX & CSV file shows an error and gets downloaded when trying to view it from ToC. CSV file has no Print PDF option available

Files

Download all files
1.png (66.3 KB) 1.png Ragavi Ram, 11/06/2023 03:53 PM
2.png (193 KB) 2.png Ragavi Ram, 11/06/2023 03:53 PM
for csv.png (212 KB) for csv.png Ragavi Ram, 11/06/2023 03:53 PM
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 #1

Updated by User Admin over 1 year ago

  • Status changed from New to Open
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 #2

Updated by Jayahari K R over 1 year ago

  • Assignee changed from Jacqueline Antonette to Jayahari K R

This is an environment issue, we need to fix the Powerpoint app in QA server, also need to check if any default app is given for CSV, if so, need to remove.

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 #3

Updated by Jacqueline Antonette over 1 year ago

  • Assignee changed from Jayahari K R to Ragavi Ram

Please check the installation not a code issue

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 #4

Updated by Kiruthika G over 1 year ago

  • Project changed from SP 11.2.0.9 Patches to SP 11.2.0.10 Patches
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 #5

Updated by Divya Rajendran over 1 year ago

  • Project changed from SP 11.2.0.10 Patches to SP 11.2.0.11 Patches
  • Build Cycle changed from Cycle 1 to Cycle 0
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 #6

Updated by Yamuna Devi over 1 year ago

This is server issue

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 #7

Updated by Kiruthika G over 1 year ago

  • Project changed from SP 11.2.0.11 Patches to SP 11.2.0.12 Patches
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 #8

Updated by Divya Rajendran over 1 year ago

  • Project changed from SP 11.2.0.12 Patches to SP 11.2.0.13 Patches
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 #9

Updated by User Admin about 1 year ago

  • Status changed from Open to Closed

This issue is due to server related setup so closing this issue

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