Bug #26669: Remainder Escalation Mail is not generating in PS - SP 11.2.0.4 HF - OMNEX ISSUE TRACKER

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Bug #26669

closed

Remainder Escalation Mail is not generating in PS

Added by Anonymous almost 2 years ago. Updated about 11 years ago.

Status:

Closed

Priority:

Medium

Assignee:

Radha Krishnan S

Start date:

07/04/2023

Due date:

% Done:

Estimated time:

Steps To Reproduce:

1.Login to EwQIMS
2.Navigate to Problem solver module
3.Setups→suite setup→Customize Email messages
4.Remainder and Escalation mail should be enabled
5.Escalation routes from Setup should be fixed
6.Escalation mail should be triggered before frequency set but it isn't generating

MODULES:

Build Cycle:

Cycle 1

Customer:

Issue Dependency:

Dev Commitment to Resolve in::

Description

Remainder Escalation Mail is not generating in PS

Files

Escalation Route.png (13.7 KB) Escalation Route.png

Anonymous, 07/04/2023 07:44 PM