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Bug #24157

closed

IE Browser-->Sub Menu --> Page is/are showing empty

Added by Anonymous over 3 years ago. Updated over 3 years ago.

Status:
Closed
Priority:
High
Start date:
01/10/2022
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1)Log in as Mod Admin
2)Click on Set up
3)Click on following sub menus (Doc pro setting, Group and Customize email msg)

Copy Doc URL:
1)Follow step one
2)Click on Documents-->Documents
3)Click on Level-->Right click on "doc number"

pdf template screen:
1)Follow step one
2)Click on Set up-->System-->PDF template
3)Click on existing template
4)Click on "Load previous version" button

MODULES:
DOCPRO
Build Cycle:
Cycle 2
Customer:
Issue Dependency:
Dev Commitment to Resolve in::

Description

1) IE Browser: When we are opening the "Sub Menus", following(Doc pro setting, Group and Customize email msg) fields are showing empty screen. Refer screen shot
2) IE Browser: "Copy Doc URL" Hyperlink is working but page was empty. Refer ss(copy doc url.png)
3) All Browser: In pdf template screen, "Load previous version" showing empty screen. Refer ss(load previous version.png)

Note: IE version is 11.


Files

customize_email_msg.jpg (119 KB) customize_email_msg.jpg Anonymous, 01/10/2022 09:03 PM
copy doc url.jpg (210 KB) copy doc url.jpg Anonymous, 01/10/2022 09:03 PM
Doc_pro_setting.jpg (137 KB) Doc_pro_setting.jpg Anonymous, 01/10/2022 09:03 PM
Groups_screen.jpg (123 KB) Groups_screen.jpg Anonymous, 01/10/2022 09:03 PM
load previous verson.png (135 KB) load previous verson.png Anonymous, 01/10/2022 09:04 PM
load previous verson_new.png (33.2 KB) load previous verson_new.png Anonymous, 01/12/2022 07:39 PM
copy_doc_url_new.png (99.7 KB) copy_doc_url_new.png Anonymous, 01/12/2022 07:39 PM
Actions #1

Updated by Anonymous over 3 years ago

  • Description updated (diff)
Actions #2

Updated by User Admin over 3 years ago

  • Status changed from New to Open
Actions #3

Updated by Jacqueline Antonette over 3 years ago

  • Assignee changed from Jacqueline Antonette to Raghu Ram
Actions #4

Updated by Raghu Ram over 3 years ago

  • Status changed from Open to Fixed in Dev
Actions #5

Updated by Raghu Ram over 3 years ago

  • Status changed from Fixed in Dev to Resolved

Updated by Anonymous over 3 years ago

Reopen:
1) Copy doc URL issue
2) Load previous version

Actions #7

Updated by Anonymous over 3 years ago

  • Status changed from Resolved to Not Resolved
Actions #8

Updated by Raghu Ram over 3 years ago

  • Assignee changed from Raghu Ram to Jacqueline Antonette
Actions #9

Updated by Jacqueline Antonette over 3 years ago

  • Status changed from Not Resolved to Fixed in Dev
Actions #10

Updated by Jacqueline Antonette over 3 years ago

  • Status changed from Fixed in Dev to Fixed with Hotfix
Actions #11

Updated by Anonymous over 3 years ago

  • Status changed from Fixed with Hotfix to Resolved

Copy Doc URl: As per Vijay Krishna Instruction, This is known issue.

Actions #12

Updated by Anonymous over 3 years ago

  • Status changed from Resolved to Closed
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