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Bug #8203

open

Mail Configuration - When Sender mail ID and User Authentication are different, mail is not generated based on the sender mail ID. Instead it is generated from the Req Authentication ID.(Refer Description)

Added by Shankar Narayanan over 6 years ago. Updated over 3 years ago.

Status:
Known Issue
Priority:
High
Assignee:
-
Start date:
09/10/2018
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1.Enter URL
2.Login as Suite Administrator
3.Select Configuration Settings menu from Setup tab
4.Click on Mail configuration
5.Enter user name and Password in Authentication field and enter different mail ID in Sender mail ID
6.Click on Test mail and enter nay Mail ID and Clcik Send mail
7. Observe the result

MODULES:
SUITE
Build Cycle:
Cycle 3
Customer:
Issue Dependency:
Not an Issue
Dev Commitment to Resolve in::

Description

• When Sender mail ID and User Authentication are different, mail is not generated based on the sender mail ID. Instead it is generated from the Req Authentication ID.

• As per discussion with sabari - when require authentication Id and sender mail id is different, then mail has to be generated from the sender mail id (Which is mentioned).

• When the require authentication mail is set and mail is generated from other modules,then mail is received from configured mail id but in the mail content "Regards" it is not displayed the configured user name.(Common for all the modules)


Files

2018-09-10 MAil 1.png (49.8 KB) 2018-09-10 MAil 1.png Shankar Narayanan, 09/10/2018 12:00 PM
2018-09-10 Mail 2.png (44.9 KB) 2018-09-10 Mail 2.png Shankar Narayanan, 09/10/2018 12:00 PM
2018-09-10 Mail 3.png (44.7 KB) 2018-09-10 Mail 3.png Shankar Narayanan, 09/10/2018 12:00 PM
Actions #1

Updated by Muthukrishnan Kirishnan over 6 years ago

  • Issue Dependency set to Not an Issue
Actions #2

Updated by User Admin over 6 years ago

  • Status changed from New to Open
Actions #3

Updated by Muthukrishnan Kirishnan over 6 years ago

  • Status changed from Open to Resolved

As Discussed This is not an Issue

Actions #4

Updated by Anonymous over 6 years ago

  • Status changed from Resolved to Fixed with Hotfix
Actions #5

Updated by Anonymous over 6 years ago

  • Description updated (diff)
  • Status changed from Fixed with Hotfix to Not Fixed with Hotfix
Actions #6

Updated by Anonymous over 6 years ago

As per discussion with sabari - when require authentication Id and sender mail id is different, then mail has to be generated from the sender mail id (Which is mentioned)

Actions #7

Updated by Muthukrishnan Kirishnan over 6 years ago

  • Status changed from Not Fixed with Hotfix to In Progress
Actions #8

Updated by Shankar Narayanan over 6 years ago

  • Description updated (diff)
Actions #9

Updated by Shankar Narayanan over 6 years ago

  • Description updated (diff)
Actions #10

Updated by Muthukrishnan Kirishnan over 6 years ago

  • Status changed from In Progress to Resolved

sender email id is changed to read only field and
when user checked sender mail id, authentication mail id is copied to sender mail id

Actions #11

Updated by Shankar Narayanan over 6 years ago

  • Status changed from Resolved to Yet to Verify
Actions #12

Updated by Shankar Narayanan over 6 years ago

When the require authentication mail is set and mail is generated from other modules,then mail is received from configured mail id but in the mail content "Regards" it is not displayed the configured user name.(Common for all the modules)

Actions #13

Updated by User Admin over 5 years ago

  • Assignee changed from Muthukrishnan Kirishnan to Anonymous
Actions #14

Updated by User Admin over 5 years ago

  • Assignee deleted (Anonymous)
Actions #15

Updated by User Admin over 5 years ago

  • Status changed from Yet to Verify to Open
Actions #16

Updated by Shankar Narayanan over 5 years ago

  • Project changed from SP810 - QA build to Known Issue
Actions #17

Updated by Raja S over 3 years ago

  • Status changed from Open to Known Issue
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