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Bug #30833

closed

Getting "Object Reference" Error when clicking Print PDF while Include Template is Enabled -- IMPACT

Added by ArunKumar Kannan 9 days ago. Updated 8 days ago.

Status:
Closed
Priority:
Medium
Start date:
05/28/2025
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1.Navigate to Documents TOC
2.Click on a Level where Include Template is Enabled
3.Click on Print PDF or Document Number Link
4.Getting "Object Reference not set to an instance of an object" Error

MODULES:
DOCPRO
Build Cycle:
Cycle 1
Customer:
Issue Dependency:
Dev Commitment to Resolve in::
ISSUE TYPE:
NEW Due to Impact

Description

Getting "Object Reference" Error when clicking Print PDF or Document Number Link in Documents TOC, while Include Template is Enabled -- IMPACT

Refer Test Case:
EwQIMS-40902:View Document on PDF Preference -Restricted View-Disabled,Include Template+Enhanced Printing-Enabled
https://testlink.ewqims.net/ltx.php?item=exec&feature_id=68514&build_id=67

EwQIMS-40903:View Document on PDF Preference - Restricted View+Include Template+Enhanced Printing-Enabled
https://testlink.ewqims.net/ltx.php?item=exec&feature_id=68515&build_id=67


Files

image (6).png (14.5 KB) image (6).png ArunKumar Kannan, 05/28/2025 05:16 PM
30833_WorkingSS2.png (122 KB) 30833_WorkingSS2.png ArunKumar Kannan, 05/29/2025 01:02 PM
30833_WorkingSS1.png (343 KB) 30833_WorkingSS1.png ArunKumar Kannan, 05/29/2025 01:02 PM
Actions #1

Updated by User Admin 9 days ago

  • Status changed from New to Open
Actions #2

Updated by Jacqueline Antonette 9 days ago

  • Status changed from Open to Fixed in Dev

fixed and Patch is checked in once it is applied you can verify

Actions #3

Updated by Jacqueline Antonette 8 days ago

  • Status changed from Fixed in Dev to Resolved

Updated by ArunKumar Kannan 8 days ago

CLOSED.
Verified Document opening and show Content with Template in Document Number Link, Print PDF, Preview in following PDF Preference Combinations.
S1 - All Enabled
S2 - Include Template - Enabled, Restricted View - Disabled
S3 - Include Template - Disabled, Restricted View - Enabled
S4 - All Disabled

Attached Working SS.

Actions #5

Updated by ArunKumar Kannan 8 days ago

  • Description updated (diff)
Actions

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