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Bug #30546

closed

Print Log is Not Generating for Print icon from Revision History Summary, when Print PDF is clicked First (When Include Template is Enabled)

Added by ArunKumar Kannan about 2 months ago. Updated 10 days ago.

Status:
Closed
Priority:
Low
Assignee:
Jacqueline Antonette
Start date:
04/11/2025
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1.Login to EWQIMS
2.Click on Document menu
3.Select a Level
4.Right click on Document Number Link - Select Print PDF
5.Right click on Document Number Link - Select Revision History Summary - Click on Print icon
6.Navigate to Document Management
7.Right click on Level - Select Print Log
8.Print Log is generated only for Print PDF, not for Print icon

MODULES:
DOCPRO
Build Cycle:
Cycle 1
Customer:
Issue Dependency:
Print Log
Dev Commitment to Resolve in::
ISSUE TYPE:
NEW Due to Impact

Description

Facing When Include Template is Enabled
1.Clicked on Print PDF First - Log Generated
For Same Doc - Click Print icon from Rev History - Now Log Not Generating for that Document. Again, if I click on Print PDF Log is Generating.

2.For a Document, if I click Print icon First from Revision History Summary, then log is generating only one Time. Second Time it's Not Generating if i again click on Print icon. From Print PDF it's working.

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 #1

Updated by User Admin about 2 months ago

  • Status changed from New to Open
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 #2

Updated by Kiruthika G about 2 months ago

  • Priority changed from Medium to Low
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 #3

Updated by ArunKumar Kannan about 2 months ago

  • Subject changed from Print Log is Not Generating for Print icon from Revision History Summary, when Print PDF is clicked First to Print Log is Not Generating for Print icon from Revision History Summary, when Print PDF is clicked First (When Include Template is Enabled)
  • Description updated (diff)
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 #4

Updated by Jacqueline Antonette 23 days ago

  • Status changed from Open to Fixed in Dev
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 #5

Updated by Jacqueline Antonette 17 days ago

  • Status changed from Fixed in Dev to Resolved
  • ISSUE TYPE set to NEW Due to Impact
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 #6

Updated by ArunKumar Kannan 10 days ago

  • Status changed from Resolved to Closed

CLOSED. Verified Print Log from Print PDF and Print icon with 4 PDF Preference Combinations.
S1-All Enabled
S2-Include Template only Enabled
S3-Include Template only Disabled
S4-All Disabled

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