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Bug #29689

closed

New Concern: Concern Title dropdown shows No data found , But Concern title contains master data in Incident set up

Added by Ragavi Ram 6 months ago. Updated 5 months ago.

Status:
Closed
Priority:
High
Assignee:
Start date:
11/29/2024
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1.Login to Ewqims
2.Clcik on Setup
3.Clcik on Business Rule
4.Change Concern Title as Dropdown option
5. Go to New Concern
6.Select Category and Sub category
7.Click on Concern Title

MODULES:
PS
Build Cycle:
Cycle 1
Customer:
Issue Dependency:
Dev Commitment to Resolve in::
How do we missed in Testing ?:

Description

New Concern: Concern Title dropdown shows No data found , But Concern title contains master data in Incident set up


Files

Concern Title data.png (91.6 KB) Concern Title data.png Ragavi Ram, 11/29/2024 06:26 PM
Concer title shows No data found.png (91.9 KB) Concer title shows No data found.png Ragavi Ram, 11/29/2024 06:26 PM
Actions #1

Updated by User Admin 6 months ago

  • Status changed from New to Open
Actions #2

Updated by Radha Krishnan S 6 months ago

  • Assignee changed from Radha Krishnan S to Antony Shaju
Actions #3

Updated by Antony Shaju 6 months ago

  • Status changed from Open to Resolved
Actions #4

Updated by Antony Shaju 6 months ago

Concern Title will load based on the category, sub category and problem classification.

The Problem classification element is not required for Android customization, if we enable/configure the Android customization, this element will not be available
this is the reason for not loading the concern title.

Actions #5

Updated by Ragavi Ram 5 months ago

  • Status changed from Resolved to Closed
Actions

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