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Bug #27078

closed

Batch manager--> "Notify Batch download to the forwarded user" Email is interrupted

Added by Divya Rajendran about 1 year ago. Updated about 1 year ago.

Status:
Closed
Priority:
Medium
Start date:
01/21/2024
Due date:
% Done:

0%

Estimated time:
Steps To Reproduce:

1.Login as Admin
2.Go to customize email messages
3.Enable the "Escalation - Reminders for document request approval disregarded" & "Notify Batch download to the forwarded user" Email
4. i )Request the document with approval route.
Emails jobs are not generating in batch manager/
ii)After stitching the document, Forward to the user
Emails are not generating in batch manager

MODULES:
DOCPRO
Build Cycle:
Cycle 1
Customer:
Issue Dependency:
Dev Commitment to Resolve in::

Description

i)Escalation - Reminders for document request approval disregarded (Emails are not generating in batch manager)
ii)Notify Batch download to the forwarded user (Emails are not generating in batch manager)
iii)Escalation - Reminders for document review disregarded (Emails are not generating in batch manager)

Actions #1

Updated by User Admin about 1 year ago

  • Status changed from New to Open
Actions #2

Updated by Divya Rajendran about 1 year ago

  • Description updated (diff)
Actions #3

Updated by Divya Rajendran about 1 year ago

  • Subject changed from Batch manager-->Emails jobs are not generating-->"Escalation - Reminders for document request approval disregarded" & "Notify Batch download to the forwarded user" Email to Batch manager--> "Notify Batch download to the forwarded user" Email is interrupted

i)Escalation - Reminders for document request approval disregarded
ii)Notify Batch download to the forwarded user
iii)Escalation - Reminders for document review disregarded
Now Emails are generating in batch manager as per expected.
but Now we are facing issue in "Notify Batch download to the forwarded user" Email is interrupted

Actions #4

Updated by Divya Rajendran about 1 year ago

i)Escalation - Reminders for document request approval disregarded - Fixed
iii)Escalation - Reminders for document review disregarded - Fixed

Actions #5

Updated by Rangaswami RameshR about 1 year ago

  • Status changed from Open to Resolved
Actions #6

Updated by Divya Rajendran about 1 year ago

  • Status changed from Resolved to Closed
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